Australian Consulate-General Surabaya

Name: Australian Consulate-General Surabaya
Address: Level 3 ESA Sampoerna Center Jl. Dokter.Ir. H. Soekarno No. 198 Klampis Ngasem, Sukolilo, Surabaya 60117, Surabaya, jawa timur, 60117
Telephone: +62 3199203200
Rating: 5

5.0

(27) (27 reviews)

Level 3 ESA Sampoerna Center Jl. Dokter.Ir. H. Soekarno No. 198 Klampis Ngasem, Sukolilo, Surabaya 60117, Surabaya, Jawa Timur, 60117

Our Booking PolicyPlease ensure all visitors are registered. Visitors failing to register will be asked to make an appointment and return at the appointed time.

Full name and ID numbers are required for each visitor.

Payment: Visa / MasterCard

Services

Adult Passport Renewal Application

30 mins··Rp 6,116,000

You may submit a maximum of two passport application under one appointment slot.

The passport renewal application form can be completed online from the APO on www.passports.gov.au (under Adult Passport Information, click on "Renewing an Australian Adult Passport") print the form and submit it to the Consulate. The requirements for an Adult Passport Renewal are:

• The completed passport renewal application form (PC7). Please ensure that the application which you have is that of a PC7 (2 pages in total, 1 cover page and another the application form itself) and that your signature on the application form stays within the provided white box.

• Your current original passport.

• Another current and photo ID, such as your KITAS/Driver's Licence as proof of current residence.

• Two (2) photos (45 mm x 35 mm, chin to crown measurement should be between 32-36mm with white/light blue background) are also required. Please refer to the photo guide attachment or see pp.2 of the application form for more detailed guidance.

• Processing time is at least six weeks after all requirements have been fulfilled correctly & payment received. Please note that priority processing is not available for applications lodged outside of Australia, London and Washington DC.

Passport validity is 10 years.

Child Passport Application (age 16-17)

40 mins··Rp 5,150,000

You may submit a maximum of two passport application under one appointment slot.

Please be advised that for child passport renewal, one of the parents must lodge the application in person at the Consulate. If the child is 16 or 17 years old, she/he will need to attend the lodgement otherwise it is not necessary for the child to come to the Consulate. In order to lodge a passport renewal for your child, the following documents will be required to be brought at the time of lodgement:

• Completed form (Overseas Passport Application Form/PC8). The form can be completed on-line at www.passports.gov.au. On the main page please see under CHILD PASSPORT INFORMATION and click "Applying for a Child passport while overseas". The completed form is to be printed out to bring to the lodgement.

• The guarantor must sign the guarantor page in the form and endorse of one of the child’s photos.

• Both parents must sign parental consent page in the form witnessed by a person who is not related by birth or marriage to the parents or child.

• Original Birth Certificate issued by Kantor Catatan Sipil or issued by the equivalent of the Civil Registry office. You would be required to supply an English translation of the document if the certificate's contents are not (all) written in English. Please contact the Consulate for a list of sworn translators.

• Original Citizenship by Descent Certificate (CBD) issued by the Department of Immigration and Border Protection (DIBP) for those who were born outside of Australia.

• If your child was born in Australia, we will need to sight the original birth certificate issued by the Registrar of Birth, Deaths, and Marriages (RBDM) and one other relevant document. Please refer to section 3a of the PC8 form for further details.

• Original current passport.

• Two (2) photos (45 mm x 35 mm, chin to crown measurement is between 32-36mm with white/light blue background). One of the photos should be endorsed by the Guarantor.

• The lodging parent’s current and original passport.

• Original parent's marriage certificate, if current mother's surname is different from that in the birth certificate.

• If the child applicant is 10 years old or above, he/she is required to sign on the form

Passport validity will be 10 years
Processing time may take at least six weeks

Child Passport Application (age 0-15)

40 mins··Rp 3,058,000

Passport Collection

15 mins··Free

Witnessing a signature

30 mins··Rp 903,000

Please bring your passport and the original documents to the appointment.

Please note the service cost is charged per signature witnessed.

Please ensure that the documents relating to notarial services you require from the Australian Consulate are presented in the correct form, and that you provide the correct instructions to our staff (for example, on how your signature must be witnessed on the documents). If you are unsure of the legal requirements relating to the notarial service you require, you should seek independent legal advice.

By providing a notarial service such as authenticating a document, providing a certified copy of a document or witnessing a signature on a document, neither the Australian Government nor the Consulate in Surabaya endorse, verify or make any statement as to the accuracy, truth, legality or otherwise of the contents of the document or the purposes for which the document may be used.

Neither the Australian Government nor the Consulate in Surabaya accepts liability for any loss damage or dispute arising out of the use of, or reliance on, the document or its contents.

Apostille / Authentication

30 mins··Rp 1,041,000

Legalisation of signatures and/or seals on Australian public documents.

Please bring your passport to the appointment.

Please note that the service cost is charged per document.

Please ensure that the documents relating to notarial services you require from the Australian Consulate are presented in the correct form, and that you provide the correct instructions to our staff (for example, on how your signature must be witnessed on the documents). If you are unsure of the legal requirements relating to the notarial service you require, you should seek independent legal advice.

Please note that issuing an apostille / authentication of a document will take approximately 5 working days, as the signature on the document will need to be verified. You may be requested to contact the institution whom released the document if the signature of the person in the document is not in our database.

Neither the Australian Government nor the Consulate in Surabaya accepts liability for any loss damage or dispute arising out of the use of, or reliance on, the document or its contents.

Certified copy of a document

30 mins··Rp 903,000

Please bring your passport and the original documents to the appointment. We cannot issue a certified copy of a scan or copy.

* Please note the service cost is charged per document.

* Please ensure that the documents relating to notarial services you require from the Australian Consulate are presented in the correct form, and that you provide the correct instructions to our staff (for example, on how your signature must be witnessed on the documents). If you are unsure of the legal requirements relating to the notarial service you require, you should seek independent legal advice.

* By providing a notarial service such as authenticating a document, providing a certified copy of a document or witnessing a signature on a document, neither the Australian Government nor the Consulate in Surabaya endorse, verify or make any statement as to the accuracy, truth, legality or otherwise of the contents of the document or the purposes for which the document may be used.

* Neither the Australian Government nor the Consulate accepts liability for any loss damage or dispute arising out of the use of, or reliance on, the document or its contents.

Certificate of No Impediment to Marry

45 mins··Rp 1,816,000

If you wish to apply a Certificate of No Impediment to Marriage (CNI), below are the requirements:

* Complete a CNI application form here (which we will provide) and have your signature witnessed by us.

* We sight you and your fiancé’s original and current passports (if your fiancé do not have a valid passport, we will need to see his/her valid ID such as a KTP/SIM)

* We sight you and/ or your fiancé’s original divorce or death certificate (if any of you or your fiance have had previous marriage(s)

Processing time of 45 minutes (completed while you wait).

Emergency Passport

30 mins··Rp 2,655,000

FOR URGENT TRAVEL ONLY.

Please provide in the 'Comments' field:

* Your full name and date of birth
* Your address, telephone number and email address
* Your lost/stolen passport number (if applicable)

Please bring to the interview:

* Two (2) photos (45 mm x 35 mm, chin to crown measurement is between 32-36mm with white/light blue background). One of the photos should be endorsed by the Guarantor.

* An Indonesian Police Report in Indonesian (if passport was lost/ stolen). This report will also be needed later for you to arrange a new visa from the Indonesian Immigration.

* Completed form (Overseas Passport Application Form/PC8). The form can be completed on-line at www.passports.gov.au. On the main menu please click "Applying for an Adult Passport while Overseas".

* Completed B-11 Form (General Declaration for passport applicant) to explain your situation background on the reason why you need an Emergency Passport. (this form is provided to you at the Consulate).

* Any other photo IDs/medicare/credit cards that would support your identity and current residence.

* Flight itinerary to show your need of urgent travel.

NOTE:
This passport is intended for return to Australia only. If you are travelling other than Australia, please check with the Embassy of your destination country, as many countries does not accept entrance with an emergency passport.

About us

The Consular Section provides a wide range of services for Australian citizens in Indonesia.

For a full list of what we may and cannot do for you please see the Consular Services Charter www.smartraveller.gov.au/services/Pages/consular-services-charter

Applications for passports and for notarial services are by appointments only.

Appointments are not required for Emergency consular inquiries. The Embassy is open to the public as per our stated business hours.

All fees are payable with or any VISA or MASTER-CARD debit or credit card.

USEFUL LINKS
Passports information online – www.passports.gov.au

Passport fees - www.passports.gov.au/Pages/Fees.aspx

Smartraveller website – www.smartraveller.gov.au

Notarial fees - www.smartraveller.gov.au/services/legalising-documents

Immigration – www.vfsglobal.com or www.border.gov.au

NOTARIAL DISCLAIMER
Please ensure that documents relating to notarial services you require from the Australian Consulate-General, are presented in the correct form and that you provide the correct instructions for witnessing any signatures on the documents. If you are unsure of the legislative requirements relating to witnessing signatures on a particular document, you should seek independent legal advice. Please note, by witnessing a signature on a document neither the Australian Government nor the Australian Consulate-General in Surabaya guarantees the legal effectiveness of the document or the accuracy of its contents.

Booking policy

Website: https://surabaya.consulate.gov.au/
Phone: +62 31 99203200
Email: consular.surabaya@dfat.gov.au
Address: Level 3 ESA Sampoerna Center Jl. Dokter.Ir. H. Soekarno No. 198 Klampis Ngasem, Sukolilo, Surabaya 60117, Surabaya, Jawa Timur, 60117

Reviews

27 reviews

Fenny Limbono·
I’ve visited Australian Consulate in Surabaya a few times already for my sons passport renewal. All the staffs have been very helpful and friendly. This year would be my last visit. Going to miss the place and staffs. Keep up the good works guys💪😊
Twain·
My Passport renewal was much faster then expected. The Foyer of the consulate is beautiful, like a 5 star hotel. Very friendly and professional staff. Arlen was very helpful with assisting me on my Passport renewal.
Horst-Dieter Garz·
Great service. Efficient, professional and easy.
Thank you.
Lucy·
All staffs are very helpful, friendly, professional and excellent. Amazing services
Lucy·
All staffs are very helpful, friendly, professional and excellent. Amazing services
Neil Storey·
I have visited the Australian Consulate Surabaya frequently since it was established and the service continues to be consistent friendly and professional. Thank you.

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Address

Level 3 ESA Sampoerna Center Jl. Dokter.Ir. H. Soekarno No. 198 Klampis Ngasem, Sukolilo, Surabaya 60117, Surabaya, Jawa Timur, 60117

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Website: https://surabaya.consulate.gov.au/
Phone: +62 31 99203200
Email: consular.surabaya@dfat.gov.au
Address: Level 3 ESA Sampoerna Center Jl. Dokter.Ir. H. Soekarno No. 198 Klampis Ngasem, Sukolilo, Surabaya 60117, Surabaya, Jawa Timur, 60117

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Australian Consulate-General Surabaya

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